It’s super important to us that clients feel updated and supported (plus we love a good chat), so with that in mind – all clients, regardless of what they pay, get a monthly call and report from our team.
The more services clients have, the more there is to chat about – so we have a scale of calls and meetings vs fees paid to make sure we give clients as support as possible.
For clients with less services, but who are still keen to chat – they can purchase an extra call or meeting so we can offer additional guidance and advice.