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Working With Us

Working With Us

Terms & Conditions

We’re a friendly bunch of people, and we’re keen to get you those all-important results (indeed, as some of our services are ‘pay per result’ we need to get you results so we can feed the staff)! With that in mind, we’re drafted a few terms and conditions – that way we both know what to expect and we can ‘get on with it’.

Pay per result PR Services:

 Reviews:

  • For us to introduce you to our journalist buddies we’ll need to write and send out a ‘General Press Release’ – an A4 one-pager that explains who you are and what you do. This service is chargeable at the usual rate (writing one press release and sending it out).
  • We’ll need you to pay a deposit of £100 (+VAT) for this service. This deposit is refundable at the end of the contract term if the results aren’t delivered (i.e. there aren’t any reviews pending publication).
  • The fee for this service will be added to your next invoice. If the contract has ended or you are only having pay per results PR services, then a new invoice will be generated.
  • We aren’t responsible for the actions/opinions of journalists (we wish we were!)
  • We charge per review (upon publication), and you can decide which review opportunities you want to take up.
  • Discounts aren’t available on this service.
  • We suggest if you have a reviewer in, you offer treatments/services/gifts complimentary. We can work with you on what an opportunity is ‘worth’.
  • If you cancel a reviewer within 24-hours we might need to charge you a fee of £100 (+VAT) – sorry, but we might need to buy them loads of gifts and do a lot of grovelling!

 Line ups

  • For us to introduce you to our journalist buddies we’ll need to write and send out a ‘General Press Release’ – an A4 one-pager that explains who you are and what you do. This service is chargeable at the usual rate (writing one press release and sending it out).
  • We’ll need you to pay a deposit of £50 (+ VAT) at the beginning of each month you want to use this service. This deposit is refundable if the results aren’t delivered at the end of each month.
  • We aren’t responsible for the actions/ opinions of journalists (we wish we were!).
  • The fee for this service will be added to your next invoice. If the contract has ended or you are only having pay per results PR services then a new invoice will be generated.
  • Discounts aren’t available on this service.

Reactive comment pieces

  • For us to introduce you to our journalist buddies we’ll need to write and send out a ‘General Press Release’ – an A4 one-pager that explains who you are and what you do. This service is chargeable at the usual rate (writing one press release and sending it out).
  • We’ll need you to pay a deposit of £100 (+VAT) for this service. This deposit is refundable at the end of the contract term if the results aren’t delivered (i.e. there aren’t any comment pieces pending publication).
  • The fee for this service will be added to your next invoice. If the contract has ended or you are only having pay per results PR services then a new invoice will be generated.
  • We aren’t responsible for the actions/opinions of journalists (we wish we were!)
  • We charge per comment piece (upon publication), and you can decide which opportunities you want to take up.
  • Discounts aren’t available on this service.
  • If you decided against doing a comment piece after you have agreed to, or you don’t send a comment within the agreed deadline then we might need to charge you a fee of £100 (+VAT) – sorry, but we might need to buy the journalist loads of gifts and do a lot of grovelling!

Influencer endorsements

  • For us to introduce you to our influencer buddies we’ll need to write and send out a ‘General Press Release’ – an A4 one-pager that explains who you are and what you do. This service is chargeable at the usual rate (writing one press release and sending it out).
  • We’ll need you to pay a deposit of £100 (+VAT) for this service. This deposit is refundable at the end of the contract term if the results aren’t delivered (i.e. there aren’t any endorsements pending).
  • The fee for this service will be added to your next invoice. If the contract has ended or you are only having pay per results PR services then a new invoice will be generated.
  • We aren’t responsible for the actions/opinions of influencers (we wish we were!)
  • We charge per endorsement, and you can decide in advance what endorsement you’d like to ask for (an Instagram story, a post, for an influencer to turn up to an event etc) and what opportunity you’d like to take advantage of.
  • Discounts aren’t available on this service.
  • We suggest if you have an influencer in, you offer treatments/services/gifts complimentary. We can work with you on what an opportunity is ‘worth’.
  • If you don’t honour an appointment with an influencer (or give 24 hours notice) we might need to charge you a fee of £100 (+VAT) – sorry, but we might need to buy them loads of gifts and do a lot of grovelling!

PR Services:

  • We won’t be able to share our journalist list(s) with you (but we’ll always give you a flavour of who we’ll communicate with to give you an idea).
  • All press releases, statements and comments will only be sent out with your approval – we want you to be involved too!

Social media content creation and posting

  • Edits or approvals for social media plans must be approved by 10am the Friday before or consent will otherwise be assumed – last minute, rushed edits are never fun for you or us!

Social media advertisements:

  • If you have opted for our social media traffic advertisement service, we recommend a £200 per month advertising budget (the more you pump into your advertising the better however!).
  • If you have opted for our social media lead advertisement service, we recommend a £160 per month advertising budget (the more you pump into your advertising the better however!).
  • We aren’t liable for delayed or non-conforming performance due to changes made to standard terms, search criteria, advertising and viewing policy, prices and campaign offers or other matters beyond our control – this rarely happens but we want to make you aware just in case!

 Miscellaneous

  • We cannot guarantee sales or exposure for you (although we wish we could!)
  • All graphic design, written copy, photography and videography produced remains our property.
  • It’s not our first time at the rodeo – so we’d always suggest you trust us and follow our recommendations (it’s in our best interest that you do well so we have a long-term relationship with you!)
  • With use the software Monday.com (it comes as a free app too!) to keep track of our work on your account and to keep you updated in real time. We ask that where possible you use this to chat to us (and you don’t move boxes around / change statuses – that’s our job [don’t have a dog and bark yourself!]).

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